Given the nature of our business and the clients we support, confidentiality is paramount to Virtalent. From law firms to IP consultants – it is intrinsic to our work.
On a practical level, our legally binding contract with you contains a number of strict confidentiality clauses that we agree to adhere to.
We also hold both a contract with our VAs which mirrors these aspects of confidentiality, but also a separate Data Processing Agreement.
The Virtalent DPA contains further confidentiality clauses and also clearly establishes our VAs as “Data Processors” and Virtalent as the “Data Controller”. In practice, this means that any data or information to which you give us access, which is used or processed by any member of the Virtalent team, is legally safeguarded at all times and the support we provide your business (and your end customer base) is 100% GDPR compliant at all times.
All legal agreements at Virtalent have been written by a highly specialist law firm in this area – given the complex nature of our business model it is a matter we have gone to great lengths to ensure we have addressed extensively.
For complete peace of mind, Virtalent also hold comprehensive Professional Indemnity cover which covers all clients from the very minute they create an account.
Still have questions? Book a consultation with a senior member of the Virtalent team.
SECURITY & CONFIDENTIALITY AT VIRTALENT >