The Best VAs In The UK
We’re picky. Our VAs have 15 years’ professional experience on average.
Small Business Friendly
From startups to scaleups; 90% of our clients are growing businesses.
Rolled over hours, holiday cover and easy switch plans – our VA services are flexible by design.
We’re only as good as our clients say we are. Luckily we have some great reviews from some excellent clients!
Fully Managed Service
Your dedicated Client Success Manager works with you every step of the way.
We focus on getting the right people in place. No automation here.
Meet The Virtalent Team
Sam & Ellie, Founders
Like so many success stories, founders Sam Wilson and Ellie Bekalo have put their all into Virtalent. Since starting the company in 2014, they’ve doubled in turnover and size year on year, growing the team to over 50 team members – using their own revenue, skills and by focusing on recruiting the best VAs they could find.
As entrepreneurs themselves, opportunity came out of their shared frustration in being unable to find reliable long-term support they could depend on. Sensing a gap in the market, Sam and Ellie began to explore the burgeoning Virtual Assistant sector, and discovered a wealth of professional VAs able to work closely with clients remotely: helping them achieve their growth aims and ambitions from their own workspaces.
Other VA companies existed, but Sam and Ellie wanted to challenge the conventional ‘task-focused’ Virtual Assistant agency model – which focused on quantity over quality. Instead, they focused on building meaningful one-to-one relationships with both clients and the VAs they worked with.
It’s a formula for success that continues today for their expanding client base.
Alice Young, Head of Client Success
Alice is a certified pro in delivering standout customer service! Her upbeat personality and ‘can-do’ attitude means she always goes above and beyond the call of duty in the name of client happiness.
Pre-Virtalent, Alice worked in similar roles for other startup businesses, where she helped grow customer services teams into full-fledged departments. Because she’s experienced growth firsthand, she innately ‘gets’ where clients are coming from and how best to support them.
She also has a really good knack of understanding where a VA can add value to a client's business – working closely with them to identify issues, before coming up with creative and insightful suggestions.
She lives in rural Hertfordshire and fosters dogs for a local animal shelter.
Michelle Inchbald, Head of Client Engagement
Sales superstar Michelle, keeps a close eye on the pipeline, handling new enquiries and consultation calls with her signature blend of friendliness and business acumen.
A natural relationship builder, in a former life Michelle was PA to the Vice Chairman of UBS London. She also spent some time at a small company which experienced massive growth during her tenure – so she too understands the needs of scaling businesses and has firsthand experience of what it’s like to support entrepreneurs and executives.
Michelle’s currently in the throes of renovating her newly-bought home on the Beds/Bucks border – ripping out 80s pub carpet and gutting the peach bathroom suite.
Jo Leeson, Head of Marketing
Jo is the very definition of a ‘T-shaped’ marketer. Not only can she handle the high falutin’ strategic planning part of her role – the brand story, vision and values – she’s also an expert content queen who can just as easily turn her hand to blogs, web copy and social media when the occasion calls.
Yup, she’s done this before. In her days before Virtalent she worked in a similar role for an up-and-coming coffee brand. And before that she was VP of Marketing for HSBC Securities in Hong Kong – so her pedigree is assured.
In her spare time she is a keen photographer with a particular passion for capturing the fleeting moments of childhood. You’ll find her living the countryside dream in rural Surrey.
What People Are Saying About Virtalent
I’ve worked with several VA companies over the years and Virtalent really stand out. From the initial call to discuss our needs, through to our brilliant VA coming on board, Virtalent understand exactly what you’re looking for and are professional and supportive throughout the process. I’m very glad we found them!
Very flexible and easy to work with. I got a great match with my VA and quickly realised she had many additional skills I hadn’t thought I needed. Having a VA has been so helpful for my business.
Fantastic service. We've used Virtalent for 1 year with the same brilliant PA. The head office service is reliable and prompt, and our PA is dedicated and so professional. It's a pleasure working with them.
No regrets choosing Virtalent! I first came across them in a newspaper and decided to sign up to their service. Admittedly, I was wary as I had used other virtual assistant platforms before and really had found them lacking. Fortunately, when I started working with my assigned VA, I quickly realised how helpful and supportive they were. I've not looked back since!
Virtalent are simply amazing!
We've worked with them for a couple of months now and the whole team here feels much less bogged down and more productive when it comes to core tasks. We focus on the business whilst our VA focuses on the admin side of things and helps us improve our processes.
Virtalent are a fantastic service and I wouldn't hesitate to recommend them to anyone in business that wants to focus and get their time back.
Sam at Virtalent is consistently brilliant. He is quick, accurate and always offers helpful recommendations. We have never been disappointed in any work he has done for us and will use Sam time and time again.
Absolutely fantastic service, wouldn’t hesitate to recommend these guys!
Great, flexible service and lovely people
Helpful, patient and incredibly flexible. Virtalent as a whole come highly recommended.
Value for money, convenient, time-saving and professional; this is exactly what a small company needs!
For me, what set Virtalent apart from the competition was their professional approach from the moment I booked a consultation to when I was assigned my VA. Claire’s expertise and knowledge is fantastic, she is incredibly insightful and the results we have achieved are phenomenal. What a great match! I can’t believe I didn’t do this sooner!
Virtalent has been supporting my business for more than a year now, both with personal and business tasks. Emily, my VA, is an essential part of the team and I rely on her for everything, from liaising with my clients to ensuring I’m where I need to be at the right time for every meeting. I couldn’t recommend highly enough the support she and Virtalent have provided!
Tammy is working hard and well for me, so I have nothing but praise for her and she appears to be able to take everything in her stride.
Virtalent matched the perfect VA to suit my business needs. I thought it was a tall order asking for my VA to have experience in X, Y and Z – but they truly delivered. I’ve now been working with Nicola for over a year, and I don’t know what I would do without her! Fantastic!
Virtalent and my VA Emily have been a lifesaver! My emails are back under control again thanks to her help.
I thought I was asking too much to have an experienced VA, who has worked in my industry, has customer service experience, can use the software that I frequently use, oh, and is bilingual in German! However, Virtalent absolutely delivered! Paula is amazing.
Emma is a pleasure to work with. She is professional, proactive and constantly delivers. Despite being virtual, she has integrated perfectly into our team and we can’t ask for more from her!
After 8 months working with Lisa my VA, I am more than impressed. Trying to complete several tasks at once, Lisa is always there to keep me on the right track and is incredibly proactive. Even when needing urgent tasks completing, Lisa does is in her usual calm way and gets results. Lisa and the Virtalent team really do provide a high class service.
I’ve been working with my VA for 5 months and I have nothing but praise for her. It’s tough juggling numerous projects when running a business and I genuinely look forward to our weekly catch up calls with her, where she keeps me calm and focused! My Account Manager, Renu is also a big support to me keeping me updated with my account and always on hand whenever I need. I can’t recommend Virtalent highly enough.
We have been using our VA for just over 2 months now and the only word we can use to describe her is OUTSTANDING!! Anyo has listened to what we require and has offered us her expertise and knowledge helping us in areas that we don't have time to work on, new areas we are looking at and simply things we don't know enough about. Virtalent, from the word go, have been fantastic to work with - nothing is ever too much trouble. We can’t recommend them highly enough! Give them a go... you won't ever look back!
After a few weeks of working with Nori, my assistant, I must say he's incredible. Highly capable, great attention to detail and real enthusiasm.
Brilliant to work with from start to finish. She is helpful, patient and incredibly flexible. Her and Virtalent as a whole come highly recommended and would genuinely be happy to work with them again.
I was very nervous about using a Virtual Assistant never having done so before. However my first impressions of Virtalent, their friendliness, honesty and transparency put me at ease instantly. They took the time to understand the level of support I needed, and matched me with the ideal VA for my business! The level of professionalism and support my VA provides is incredible and I have not looked back since!
Virtalent and my VA Emily have been a lifesaver! My emails are back under control again thanks to her help.
We have been very lucky to have our VA, Lisa, on board. She has helped with everything from diary management to travel arrangements, booking personal engagements and even a bit of party planning. She is a hero.
Michelle’s support has been invaluable. She has helped me find a quantity surveyor to project manage the renovation. The whole building is in need of a rewire and a new gas supply, and a roof extension is currently underway to supply the top floor flat with more liveable space. Michelle has reached out to suppliers and utility companies to make this happen.
The onboarding process was exceptional at Virtalent and we have been delighted with the results to date.
Our Virtalent Virtual Assistant has allowed the whole operation to run efficiently, which is particularly important in our field as appeal deadlines can be tight.
Popular In The Press
Active In Our Industry
Multi-Award Winning Support
Venturefest: Investment Pitch Award Finalist - West Midlands
Entrepreneurial Spark: Accelerator & RBS NatWest Pitch Winners (3 times!)
BeMyVA: Virtual Assistant Company of the Year - West Midlands
Santander Entrepreneurship Award - Chosen by Aston Business School
Entrepreneurs’ Organization: GSEA UK Finalist
Baldwins: Kickstart Business Awards - 2nd place (nationwide)
BSEEN: Highly Commended For Networking Award
Squared Online (Partnered With Google): UK Digital Scholarship Winners
Give Your Business The Boost It Deserves
Soothe growing pains with support from a seasoned Virtual Assistant.Book A Consultation
Great People: Committed To Your Success
The best person for your business might live on the other side of the country. But that no longer matters!
The nature of work is changing. More and more people are embracing remote working, often because they want more balance in their lives. Like you do.
Technology makes it possible to work in this way. And those who do so embrace it 100% – like our Virtual Assistants. They don’t need to be physically present in a workplace to support our clients or to make an impact in a growing business.
Does that sound like a story you want to be a part of?
Having committed, talented people you can rely on is what truly matters, and that’s exactly what we offer here at Virtalent. Our VAs have, on average, 15 years of professional experience and many have earned their stripes at some of the biggest players in the business world.
The Virtalent team supports both VAs and clients every step of the way, so we’re here too – whenever you need us.
Let’s find you someone who can deliver what your business needs.Book A Free Consultation
Our Success Stories
Don’t just take our word for it – read how our clients have made positive changes to their work-life balance by working with a Virtalent VA.
Jennie, Independent Social Innovation Director
Regular TedX speaker and Doteveryone Fellow, service design and social innovation expert, Jennie, was in need of a Virtual Assistant who could help increase her work capacity and achieve a better work-life balance. Anne, Jennie’s talented VA, took charge from day one, assisting with all aspects of her personal life and professional schedule. Now Jennie can take on more opportunities and feels significantly less overwhelmed.Our Success Stories
It’s an uncertain game trying to get big initiatives off the ground, and it’s great that I have the flexibility to call on Anne for more support as and when I need to. In this world where I have several businesses, and work across several different communities, Virtalent plays such an important role in enabling my way of working.
Martin, Co-Founder, Cosmic Kids
As the co-founder of an innovative online yoga and mindfulness company, with a YouTube channel boasting millions of views and a long line of yoga instructors waiting to be trained in the Cosmic Kids method, Martin had a lot of weight on his shoulders. He needed an expert Virtual Assistant to handle all new sales enquiries and help manage their rapidly growing online community. Virtalent matched Martin with Frances - who does exactly that!Our Success Stories
Dealing with Virtalent was like a breath of fresh air. There was no hard sell, just a simple solution to my ongoing problem. Most importantly, they listened. The impact is greater than you could imagine. It has made such a positive difference - to my life and my business.
Neil, Director, Fast-Break Consulting
Neil’s charity consulting company was growing at a rapid rate, winning clients such as Oxfam and World Vision in quick succession. The pace was demanding and Neil was struggling to balance his schedule against the needs of his young family. So when Virtalent matched him with Liz - a highly capable VA with a background in the operational work he needed support with - he was able to achieve the balance, clarity and focus he desperately needed.Our Success Stories
I didn’t want a commodity provider, I wanted a service I could tailor to add value to our organisation. Virtalent were the most flexible and open minded. They’re lovely people offering a fantastic service.
Karina, Founder, Artful Eating
Dublin-based psychologist and published author, Karina, was always on the go. She turned to Virtalent to secure the marketing expertise she needed to launch a new paid membership platform, Artful Eating. She wanted to help more of her clients develop a better relationship with food. Alex - Karina’s dedicated Marketing VA at Virtalent - helped build, launch and promote the new brand.Our Success Stories
Having the support of Virtalent has been immeasurable because it’s meant that everything that once seemed impossible was suddenly very possible.
Barbara, Founder, ALO Solutions
Whilst growing her boutique food and nutrition consultancy company, Barbara, was spending more of her time visiting clients and less time in the office. Admin was piling up and clients invoices were sat unpaid. When she was matched with Clare - an all-round VA with over 30 years’ experience - she was finally able to get the business back on track, freeing up her time to take on more projects.Our Success Stories
I was busy for all the wrong reasons. Busy with things that didn’t generate an income.